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什么都不要碰

几年前,有人给我讲了一个关于一家大媒体公司的故事。为了进行维修,他们不得不撕开办公室的一部分地板,却发现下面有一堆杂乱无章的通讯电缆。

他们做了什么?更换电缆并重新连接?并不是。当看到那堆乱七八糟的东西时,他们什么都没碰,仅小心翼翼地更换了地板。谁知道每根电缆连到哪里并传输什么内容呢?最好还是保持原样。

在一个复杂的系统中,除非你知道做出的改变如何使事情变得更好,否则最好还是保持原样。

Don't Touch Anything

Years ago someone told me a story about a big media company. They had to rip up part of the floor in one of their offices to make repairs and discovered a tangled mass of communications cables snaking underneath.

What did they do? Replace and reconnect the cables? No. When they saw that tangled mass, they touched nothing down there and carefully replaced the floorboards. Who knows where each cable led and what content it carried? Better just to leave things as they were.

In a complicated system, unless you understand how your change make things better, better just to leave things as is.

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